HOSPITALITY COURSES

RSA

Understand your responsibilities when selling and supplying alcohol.

Anyone who works in paid employment at a Licensed Venue in Queensland should have RSA.

Approved Managers, Bar Staff, Glassies, Bottleshop Attendants, Hosts and Crowd Controllers.

This fun and interactive four hour course covers:

• Responsible service of alcohol
• Minors
• Unduly intoxicated and disorderly patrons
• Security
• Staff training
• Promotional activities
• Responsible hospitality practices
• Noise management
• Community and industry consultation regarding the conduct of the business
• Compliance with the Liquor Act 1992 and other laws

RMLV

Do you know your legal responsibilities, to enable you to manage a Licensed Venue in Queensland?

BEST offers two-day or one day courses in RMLV and this essential course focuses on Queensland Liquor laws.  Our RMLV course also aligns to the RSA unit SITHFAB201 which means if you complete our RMLV course you will also gain certification in RSA.

Gain invaluable knowledge in best practice in venue management including:

• The Legal Framework
• Noise Management Strategies
• Licenses and Permits
• Safety Management Strategies
• The License Document
• Other Legislative Considerations
• Risk Management
• Benefits of Good Management
• Best Practice Management
• Patron Management Strategies
• Networks to Support Management
• Responsible Service of Alcohol-The Law

If you are applying for a Liquor Licence or you are applying to become an Approved Manager you are legally required to have current RMLV certification.